Overall Risk Level
warning Medium Risk
Risk Flags
flagEmployee reviews report burnout and lack of support/breaks
flagReports of owner yelling at staff in front of clients
flagLow pay-fairness satisfaction in employee reviews (33%)
Ethical Concerns
policyMultiple Indeed reviews describe unprofessional conduct by ownership toward staff, including yelling in front of clients
BBB RatingNot BBB Accredited (rating not published)
Employee Sentiment
4.5
out of 10
thumb_up Common Praises
- add_circle Owner described as caring about staff, clients, and ethical practices
- add_circle Supportive supervisors
- add_circle Stability from 2021 transition to salaried technician pay
- add_circle Willingness to train new technicians
- add_circle Strong sense of purpose working with clients
thumb_down Common Complaints
- remove_circle Burnout and inadequate breaks/support for technicians
- remove_circle Inconsistent or insufficient initial training
- remove_circle Reports of unprofessional conduct/yelling by ownership
- remove_circle Low pay-fairness satisfaction (33% of surveyed employees agreed pay was fair)