Overall Risk Level
warning Medium Risk
Risk Flags
flagA former BCBA employed at the Dublin location was criminally charged in 2023 with importuning (soliciting a minor) — the conduct occurred via personal social media, and no legal action was brought against the company itself
flagMultiple employee reviews describe upper management as unresponsive to staff concerns
flagRecurring reviewer complaints about chronic understaffing and high caseloads
Legal Issues
gavelMackenzie Sokol, a former BCBA employed at Reach's Dublin, OH location, charged with three counts of importuning by Columbus Division of Police (2023)
Ethical Concerns
policy2023 criminal case involving a former BCBA (Mackenzie Sokol) charged with importuning a 12-year-old; raises staff-vetting/oversight questions for a company serving minors, though the company itself was not charged and no evidence found that the misconduct occurred on the job
BBB RatingNot found / no BBB profile located for the Ohio entity
Employee Sentiment
5.5
out of 10
Culture5.0
Flexibility5.0
Compensation5.0
Career Development5.0
thumb_up Common Praises
- add_circle Supportive line-level coworkers and team collaboration
- add_circle Meaningful, rewarding work with kids
- add_circle Free clinical supervision hours toward BCBA certification
- add_circle Good scheduling/hours flexibility
- add_circle Advancement opportunities within the clinical track
thumb_down Common Complaints
- remove_circle Chronic understaffing / high caseloads
- remove_circle Upper management seen as unresponsive to staff concerns
- remove_circle Minimal pay raises after 90-day review
- remove_circle Limited PTO (as few as 5 combined days reported)
- remove_circle Computer-based rather than in-person new-hire training