Overall Risk Level
error High Risk
Risk Flags
flagPE-owned by Arsenal Capital Partners (acquired 2019) - cited in Fortune 2022 PE-in-autism investigation
flagFederal class-action wage-and-hour lawsuit (Myres v. Hopebridge, S.D. Ohio, Case 2:20-cv-5390) over RBT break policy and unpaid overtime
flagEarlier Kelley v. Hopebridge employment litigation (S.D. Ind. 1:19-cv-02003)
flagConsumerComplaints / billing transparency complaints from families
flagReviewer reports of pressure to bill maximum hours and aggressive growth tempo (40+ new clinics/year)
flagNot BBB accredited
Legal Issues
gavelMyres v. Hopebridge, LLC - FLSA collective/class action over unpaid breaks and off-the-clock RBT work (filed 2020, S.D. Ohio)
gavelKelley v. Hopebridge, LLC - 1:19-cv-02003 (S.D. Ind.)
Ethical Concerns
policyReviewer allegations of unethical management/BCBA behavior at some centers
policyFamily complaints about lack of transparency on billing and grievance handling
BBB RatingNot BBB Accredited
Employee Sentiment
5.5
out of 10
thumb_up Common Praises
- add_circle Thorough paid RBT training and certification sponsorship
- add_circle Strong BCBA mentorship and Fellowship program
- add_circle Generous free CEU access and university tuition partnerships
- add_circle Clear internal career ladder (RBT to BCBA to leadership)
- add_circle Supportive coworkers and rewarding mission-driven work
thumb_down Common Complaints
- remove_circle Short or skipped breaks (15-min lunches during 8+ hour shifts)
- remove_circle Inconsistent scheduling and no guaranteed RBT hours
- remove_circle Heavy productivity/billing pressure (e.g., forced 30 billable hours/week for RBTs)
- remove_circle Favoritism and 'inner circle' dynamics with some BCBA supervisors
- remove_circle Compared by reviewers to a 'McDonald's of ABA' due to volume-driven culture