Overall Risk Level
warning Medium Risk
Risk Flags
flagBBB rating of F
flag6 BBB complaints filed, 3 unanswered by the company
flagConsumer reports of billing for unattended 'face-to-face' visits (Yelp)
flagReviews describe inconsistent management quality across locations
flagAutism-therapy industry facing heightened billing-practice scrutiny (House Committee inquiry into a different provider, The Perfect Child LLC, July 2026) — sector-wide context, not a Cortica-specific finding
Legal Issues
gavelNo confirmed lawsuits specific to Cortica found in research
Ethical Concerns
policyMultiple consumer complaints alleging billing for visits that did not occur ('phantom billing')
BBB RatingF
Employee Sentiment
7.2
out of 10
Management7.0
Culture7.0
thumb_up Common Praises
- add_circle Collaborative multidisciplinary clinical team
- add_circle Strong mentorship and supervision
- add_circle Meaningful, rewarding client work
- add_circle Career growth via internal job board
- add_circle Comprehensive onboarding/orientation
thumb_down Common Complaints
- remove_circle Pay below industry standard in some markets
- remove_circle Expensive health benefits
- remove_circle Inconsistent management quality by location
- remove_circle Admin/scheduling support can be lacking
- remove_circle Isolated reports of toxic management at specific offices