Overall Risk Level
warning Medium Risk
Risk Flags
flagPrivate equity backed (Ascendra Capital)
flagEmployee reports of profit-driven / cost-cutting culture
flagHigh caseloads and productivity pressure reported by clinicians
flagAt least one regional location closed post-COVID (2024)
Ethical Concerns
policyReports of insufficient BCBA-specific interview screening and minimal orientation for new clinical hires
BBB RatingNot BBB Accredited (no letter grade published)
Employee Sentiment
5.8
out of 10
Management7.0
Culture7.0
Flexibility7.0
Career Development7.0
thumb_up Common Praises
- add_circle Supportive, caring coworkers and team culture
- add_circle Schedule flexibility
- add_circle Simplified data collection via app
- add_circle Manageable caseloads reported by some clinicians
- add_circle Responsive recruitment/onboarding experience
thumb_down Common Complaints
- remove_circle Pay perceived as low relative to cost of living (esp. Connecticut)
- remove_circle Disorganized onboarding/clinical support for new BCBAs
- remove_circle High caseloads and productivity pressure
- remove_circle Leadership communication gaps with frontline staff
- remove_circle Inconsistent hours in per-diem/home-based roles