3.5
star star star star_border star_border
74 reviews aggregated from third-party review sites (Glassdoor, Indeed, and others)
These are aggregate counts and ratings collected from external review platforms — not individual reviews we're hiding.
What employees say
thumb_up Praises
- Strong coworker camaraderie described as 'family'
- Meaningful, mission-driven work supporting vulnerable individuals
- Strong internal promotion pathway (75% of management began as DSPs)
- Good training and onboarding to prepare staff for client needs
- Career growth opportunities within the organization
thumb_down Complaints
- Frequent physical injuries from client behaviors (pinching, kicking, biting, punching)
- Understaffing leading to unsafe working conditions
- Poor work-life balance (2.8/5 on Glassdoor)
- Perceived favoritism in management decisions
- Emotionally and physically demanding, high-stress work
See the Risk & Sentiment tab for the full sentiment breakdown.