Overall Risk Level
warning Medium Risk
Risk Flags
flagNot BBB accredited with 5 complaints on file (billing/service related)
flag2024 class-action lawsuit alleging Meta Pixel tracking code on choa.org/MyChart shared sensitive health data with Facebook, HIPAA violation claims
flag2015-era style false-claims risk not found for CHOA specifically (a similarly named DC hospital's $12.9M settlement was confirmed unrelated to CHOA)
flagLawsuit against a former employee for alleged data theft/PHI exfiltration to personal email
Legal Issues
gavelDoe et al. v. Children's Healthcare of Atlanta, Inc. (Meta Pixel/HIPAA class action, filed 2024)
gavelFormer-employee PHI data theft lawsuit
gavelEEOC v. CHOA disability discrimination settlement (2020s)
Ethical Concerns
policyEmployee reviews describe favoritism in some departments
BBB RatingNot BBB Accredited
Employee Sentiment
6.6
out of 10
thumb_up Common Praises
- add_circle Mission-driven, meaningful work caring for children
- add_circle Good benefits and reasonable time off
- add_circle Supportive teams and coworkers
- add_circle Strong culture and values (3.9/5 on Glassdoor)
- add_circle Investment in nurse/staff continuing education
thumb_down Common Complaints
- remove_circle Pay perceived as low relative to responsibility and workload, especially for direct-care roles
- remove_circle High turnover with frequent new hires in some departments
- remove_circle Culture of favoritism cited in some reviews
- remove_circle Management communication and follow-through criticized in some units