Overall Risk Level
warning Medium Risk
Risk Flags
flagPrivate-equity owned with multiple ownership changes since 2016 (Martis Capital, Thomas H. Lee Partners, Capricorn Partners)
flagActive litigation over Medicaid managed-care contract terminations in Arizona (Oct 2025)
flagBBB rating of B- with an unresolved complaint
flagEmployee reviews citing growth prioritized over care quality
Legal Issues
gavelCentria Healthcare v. Mercy Care, AHCCCS, and Arizona DES/DDD (filed Dec 2025) - Centria and parent plaintiffs allege Mercy Care terminated its Medicaid ABA contract in bad faith after demanding successive reimbursement cuts, affecting ~700 children including ~300 on Mercy Care's plan
Ethical Concerns
policyEmployee reviews describe concern that scaling/growth is prioritized ahead of quality of care
BBB RatingB-
Employee Sentiment
6.0
out of 10
Management