Overall Risk Level
error High Risk
Risk Flags
flagMinnesota DHS revoked the company's operating license in June 2022 for 'serious and repeated' violations and maltreatment findings involving vulnerable adults
flagMore than 50 regulatory sanctions in the two years preceding revocation
flagState investigation into alleged Medicaid billing fraud / self-dealing (billing for in-home services at company-owned/affiliated residences; billing discrepancies including 24 hours of services billed in a day)
flagCompany was forced into an emergency sale to avoid state takeover/shutdown; the first planned buyer (Caregiver Inc.) fell through before Dungarvin completed the acquisition in Sept. 2023
flagOriginal company website is no longer operational following the acquisition
Legal Issues
gavelLicense revocation appeal process (2022-2023)
gavelStar Tribune reporting on Medicaid fraud allegations
Ethical Concerns
policyMaltreatment findings involving vulnerable adults
policyFormer-employee reports of caregiver neglect impacting client safety
BBB RatingA+
Employee Sentiment
6.0
out of 10
thumb_up Common Praises
- add_circle Above-average DSP pay relative to industry
- add_circle Strong benefits: 401k, profit sharing, free childcare in St. Paul
- add_circle Good teamwork at some locations
- add_circle Positive interview experience
- add_circle Management trip incentives
thumb_down Common Complaints
- remove_circle Understaffing / short-staffed locations
- remove_circle Client safety and caregiver neglect concerns raised by former employees
- remove_circle Toxic workplace culture at some locations
- remove_circle Training implementation and HR communication issues
- remove_circle Instability from regulatory scrutiny, license revocation, and acquisition