Overall Risk Level
warning Medium Risk
Risk Flags
flagSingle unverified family review alleging neglect and incompetence in care
flagEmployee reports of insufficient onboarding/training
flagReports of understaffing and overworked house managers
Ethical Concerns
policyOne unverified online review alleges neglect and abuse of a family member in care; not corroborated by BBB, licensing records, or news coverage
BBB RatingA+
Employee Sentiment
5.5
out of 10
thumb_up Common Praises
- add_circle Flexible scheduling and varied working hours
- add_circle Meaningful, mission-driven work with individuals served
- add_circle Responsive house managers and open communication with families
- add_circle Laid-back culture and relaxed dress code
- add_circle Highest DSP pay rates in central Missouri (per company response to reviews)
thumb_down Common Complaints
- remove_circle Insufficient training for new hires before starting on the job
- remove_circle Understaffing and overworked house managers
- remove_circle Inconsistent or unprofessional management, perceived favoritism
- remove_circle Strict attendance policy
- remove_circle Historically low starting pay (company states wages rose ~30% over the last 18 months)