Overall Risk Level
warning Medium Risk
Risk Flags
flag2023-2024 email account data breach affecting employee and client PII (names, SSNs, financial and medical information)
flagSubject of a Texas HHSC Office of Inspector General compliance audit (2024) as a contracted Local Mental Health Authority
flagRecurring employee complaints of chronic understaffing and unpaid overtime
Legal Issues
gavel2023-2024 data breach disclosed via HIPAA journal / Mass.gov notice; class-action investigation opened by ClassAction.org, no lawsuit confirmed filed
Employee Sentiment
6.0
out of 10
thumb_up Common Praises
- add_circle Clear sense of purpose and mission-driven work
- add_circle Supportive, collegial coworker relationships
- add_circle Strong benefits package (health insurance, PTO)
- add_circle Free clinical supervision hours toward licensure
- add_circle Learning and professional development opportunities
thumb_down Common Complaints
- remove_circle Chronic understaffing leading to excessive workloads
- remove_circle Compensation described as inadequate relative to degree/experience requirements
- remove_circle Micromanagement following organizational restructuring
- remove_circle Unpaid overtime / productivity pressure beyond 40 hours
- remove_circle Disorganization and disconnect between programs after reorganization