Overall Risk Level
check_circle Low Risk
Risk Flags
flagReviews cite understaffing/overwork and management communication issues
flagRecent CEO transition (long-tenured CEO Rich Weisenflue retired March 2025; succession handled via Employers Association of the NorthEast search)
Employee Sentiment
4.7
out of 10
thumb_up Common Praises
- add_circle Mission-driven, rewarding work with clients
- add_circle Friendly staff and meaningful day program interactions
- add_circle Good benefits package (tuition remission, 403(b), insurance)
- add_circle Long-tenured employees (11+ years) describe it positively overall
- add_circle Variety of employment opportunities across programs
thumb_down Common Complaints
- remove_circle Overworked and understaffed shifts
- remove_circle Poor communication from supervisors/management
- remove_circle Low pay for direct-care staff
- remove_circle Criticized handling of COVID-19 workplace policies
- remove_circle Concerns about individual-care documentation raised by long-term staff