3.1
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140 reviews aggregated from third-party review sites (Glassdoor, Indeed, and others)
These are aggregate counts and ratings collected from external review platforms — not individual reviews we're hiding.
What employees say
thumb_up Praises
- Flexible schedules for professional staff
- Good coworkers and rewarding client work
- Great, affordable benefits package
- Pay better than some competitors, with overtime available
- Clear management expectations and annual bonuses (per some reviewers)
thumb_down Complaints
- Low/nonexistent raises after promises
- High caseloads, especially in rural regions
- For-profit orientation criticized as prioritizing bottom line over staff/families
- Disrespectful treatment of Direct Support Professionals by management
- Staff safety concerns and retention of verbally/emotionally abusive coworkers due to staffing shortages
See the Risk & Sentiment tab for the full sentiment breakdown.