Overall Risk Level
warning Medium Risk
Risk Flags
flagMultiple employee reviews (Indeed) report management retaining verbally/emotionally abusive coworkers due to chronic understaffing
flagWork-life balance rated well below average (2.7/5 on Glassdoor)
flagOnly 43% of employees would recommend working here to a friend
Ethical Concerns
policyIndeed reviews describe DSP staff feeling unheard by management ('treated like the help')
policyReports of abusive staff retained due to staffing shortages, raising client-safety concerns
BBB RatingNR
Employee Sentiment
5.2
out of 10
thumb_up Common Praises
- add_circle Rewarding, mission-driven work with clients
- add_circle Competitive RBT pay/benefits relative to industry (4.5/5 comp rating on Glassdoor for RBT role)
- add_circle Overtime widely available
- add_circle Annual raises and bonuses at some locations
- add_circle Advancement opportunities and paid certification training
thumb_down Common Complaints
- remove_circle Below-average work-life balance
- remove_circle Management described as dismissive of frontline Direct Support Professionals (DSPs)
- remove_circle Chronic understaffing leading to heavy overtime burden
- remove_circle Costly health insurance premiums
- remove_circle Low base pay for entry-level DSP roles