Overall Risk Level
warning Medium Risk
Risk Flags
flagNo pay for canceled/absent client sessions, creating income instability for hourly staff
flagVery limited PTO (4 days/year, paid quarterly rather than available as time off)
flagReported understaffing resulting in employees working solo with severely aggressive clients (safety concern)
flagRecurring reviewer complaints of disorganization and inconsistent internal communication
Ethical Concerns
policyUnderstaffing placing employees alone with aggressive clients without adequate support, per multiple reviews
BBB RatingNot Rated / No BBB profile found
Employee Sentiment
6.8
out of 10
thumb_up Common Praises
- add_circle Supportive, inclusive team culture with caring staff
- add_circle Strong training and professional development (RBT Boot Camp, CEU opportunities)
- add_circle Meaningful, purpose-driven work with children on the autism spectrum
- add_circle Flexible scheduling and work-life balance
- add_circle Responsive management with an open-door policy (per some reviewers)
thumb_down Common Complaints
- remove_circle No pay when a client cancels or is absent, leading to inconsistent income
- remove_circle Very limited PTO (only 4 days/year, paid out quarterly rather than usable)
- remove_circle Disorganization and poor communication, with frequent procedural changes
- remove_circle Understaffing reported, sometimes leaving employees working alone with severely aggressive clients
- remove_circle No salary or guaranteed annual-raise structure; hourly-only pay for direct-care staff