3.3
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1068 reviews aggregated from third-party review sites (Glassdoor, Indeed, and others)
These are aggregate counts and ratings collected from external review platforms — not individual reviews we're hiding.
What employees say
thumb_up Praises
- Comprehensive new-hire training with video, role-play, and hands-on supervision
- Flexible scheduling, popular with students
- Promotes from within with clear internal advancement
- Supportive senior technicians/training coordinators
- Good work-life balance reported by some employees
thumb_down Complaints
- Unstable/inconsistent scheduled hours; client cancellations leave technicians without pay
- Low pay for entry-level hourly RBT/technician roles, especially in high-cost markets like California
- Little to no benefits for part-time staff (majority of workforce)
- Reports of management favoritism and inconsistent hour allocation
- High turnover, with average tenure reported around 6-9 months
See the Risk & Sentiment tab for the full sentiment breakdown.